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Mental Health Awareness
Advancing the mental health training of police officers & protective service officers
Police and protective service officers often find themselves in situations where they are responding to an individual who is, or appears to be, mentally ill.
These interactions often lack understanding between both parties and require training to enhance positive outcomes. As such, this eLearning course has been designed to provide an introduction or refresher program to actively educate officers on key skills needed when interacting with individuals.
This training program stems from a program that was originally developed at the University of Alberta, Department of Psychiatry, to advance the mental health training of police officers.
It proved overwhelmingly successful, showing increases in police mental health awareness, communication, de-escalation and empathy skills as well as an increase in police efficiency and a decrease in number of use-of-force occurrences.
This program proved overwhelmingly successful, showing increases in police mental health awareness, communication, de-escalation and empathy skills.
The benefits for this program have been supported by various articles and publications, including the recent report from the Mental Health Commission of Canada (Coleman and Cotton 2014), and an independent review by Dr. Richard Frierson, professor of clinical psychiatry at the University of South Carolina
Measured Benefits of Mental Health Awareness Training
-
23% increase
in self-reported police officer confidence
-
41% increase
in police office Mental Health Awareness
-
19% increase
in efficiency on mental health calls
-
41% decrease
in use of physical force in all police calls


Mental Health Awareness Training
This training program will focus on one's ability to:
- De-escalate various situations
- Improving expressed empathy
- Effectively communicate
This eLearning course is the first step in a three-step mental health training program.
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